Privacy Policy
We consider our clients and subscribers personal details as strictly private and confidential.
We will never share your details or sell your details to a third Party – EVER – period!
Credit card details are never stored on our site and we have no access to them. All credit card payments at this stage are put through PayPal and therefore are not accessible to us and run through Pay Pals state of the art secure servers.
Delivery
Free Your Chi uses Australia Post and selected courier services to complete your deliveries. We request that you provide us with your correct delivery address including your phone number and any special instructions to be supplied to our delivery agent, so that your shipment is not delayed.
Delivery Fees
Delivery Fees are calculated by weight and dimensions and charged with standard Australia Post shipping costs.
Delivery options can be chosen at check out with Standard or Express Shipping.
Free shipping is offered on selected items.
International shipping fees are calculated at checkout.
From time to time we offer delivery specials and that will be calculated at check out.
Delivery Times
We aim to achieve the delivery time frames set out below;
Standard delivery 2 to 7 business days
Express Delivery – next day delivery in express delivery areas only.
Rural and outback areas may require more time for delivery.
Free Your Chi Healthy Living is not liable for any Loss or damage, cost, expense or injury you or any third party suffers due to a change in delivery times or a delay in delivery.
You will be notified of any delay in delivery
During major sales events orders may experience delivery delays. We will endeavor to contact each customer as soon as possible.
International Delivery
It is up to the customer to be aware of customs requirements for your destination or Country.
We cannot take responsibility for any postage delays or loss due to circumstances outside of Australian postal services or due to your countries customs or postal disputes.
We offer track able postal services on your International purchases only.
Refund Policy
All products have a 30 day Unopened refund policy.
Other than products that have specific refund policy listed with the item description we accept returns.
If the product is faulty then we will replace the item or refund the item in full or give store credit whichever you chose including postage costs.
If your item arrives faulty you must contact or let our customer service know within 3 days or receipt of your goods.
If you change your mind you can return the product unopened for refund or a store credit. The postage is paid by the buyer. Refund will not be supplied until item arrives in store.
Legal Disclaimer
PLEASE READ CAREFULLY BEFORE USING THIS SITE:
The content contained within this site is provided for educational and general information purposes only and does not constitute either professional advice or an offer. The information contained in this site is never intended to diagnose treat or cure any disease or illness. Any material or information detailed on this site or merchandise is not intended to cure, diagnose, treat or protect against any disease nor should it be used for therapeutic purposes or as a substitute for your own health professional’s advice. Users of this site should always consult a health professional before embarking on any treatment plan using any of our products or information contained on this site.
Free Your Chi Healthy Living assumes no liability, responsibility for any injury, damage or loss incurred as a result of any use or reliance upon the information and material contained within or downloaded from its website. Although Free your Chi Healthy Living has taken every care in gathering information and materials displayed on its website it is unable to provide any warranty concerning the accuracy or completeness of any information contained herein.
Placement of advertisements and course listings and services on Free Your Chi Healthy Living website does not imply any endorsement of the advertised products and/or services by Free Your Chi Healthy Living. Although we take every care to research the sourced products the third party involved in providing the goods is fully responsible for their content and services.
Links to third party websites outside Free Your Chi Healthy Living are provided for the convenience of users only. Free Your Chi Healthy Living is unable to provide any warranty concerning the accuracy or completeness of any information held within these third party websites – this is the responsibility of the publisher of the third party website. Furthermore, by linking to other websites, Free Your Chi Healthy Living in no way endorses the views or information held within such websites and is unable to grant permission to use material found on such sites.